Privacy Policy

Last updated: 6 November 2026

Kundan EduHub ("we", "us", "our") is an online learning platform owned and operated by Kundan (Kundan Sir), available at https://kundaneduhub.com (the "Website"). We sell eBooks and online mock tests and provide free study resources for competitive and teaching exams.

This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Website, you agree to this Privacy Policy.

1. INFORMATION WE COLLECT

a) Information you give us:

  • Name, email address and mobile number when you sign up, log in or contact us.
  • Exam preference and profile details you choose to add.
  • Messages you send to us through email, WhatsApp, Telegram or the contact form.

b) Information created when you use the Website:

  • Your purchases, order history and invoices.
  • Your mock test attempts, answers, scores, ranks and performance reports.
  • Device and usage data such as IP address, browser type, pages visited and time spent, collected through cookies and analytics tools.

c) Payment information:

  • All payments are processed by our payment partner Razorpay. We do NOT collect or store your card number, CVV, UPI PIN or net banking password. We only receive the payment status, transaction ID and amount.

2. HOW WE USE YOUR INFORMATION

  • To create and manage your account.
  • To give you access to the eBooks and mock tests you have bought.
  • To show your test results, rank, leaderboard position and performance analysis.
  • To send purchase confirmations, invoices, password reset emails and important service updates.
  • To answer your questions and resolve complaints.
  • To improve our content, tests and Website experience.
  • To prevent fraud, piracy and misuse of our content (for example, adding your name or email as a watermark on purchased PDFs).
  • To send offers and new-content updates, only if you agree. You can opt out at any time.

3. SHARING OF INFORMATION

We do not sell or rent your personal information to anyone. We share information only:

  • With service providers who help us run the Website (payment gateway, hosting, database, email and analytics services), only as much as needed for their service.
  • When required by law, court order or a government authority.
  • To protect our rights, our users and our content from fraud or illegal activity.

Your name may appear on a test leaderboard. If you do not want this, write to us and we will hide it.

4. COOKIES

We use cookies to keep you logged in, remember your preferences (such as language) and understand how the Website is used. You can turn off cookies in your browser, but some features (such as login and tests) may not work properly.

5. DATA SECURITY

We use reasonable security practices, including HTTPS encryption and protected access to our database, to keep your information safe. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. DATA RETENTION

We keep your account information and purchase records as long as your account is active and as long as needed for legal, tax and accounting purposes. You may ask us to delete your account at any time (see Section 7).

7. YOUR RIGHTS

You can:

  • Access and update your personal information from your account.
  • Ask us to correct wrong information.
  • Ask us to delete your account and personal data (some purchase records may be kept as required by law).
  • Withdraw your consent for promotional messages at any time.

To use these rights, email us at eduhub776@gmail.com.

8. CHILDREN

Our Website is meant for students preparing for competitive exams. If you are under 18 years of age, please use the Website with the consent and supervision of a parent or guardian.

9. THIRD-PARTY LINKS

Our Website may contain links to YouTube, Telegram, Instagram, Facebook and other websites. We are not responsible for the privacy practices of these websites. Please read their privacy policies separately.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

11. GRIEVANCE OFFICER & CONTACT

In line with the Information Technology Act, 2000 and the rules made under it, and the Digital Personal Data Protection Act, 2023, the Grievance Officer for this Website is:

Name: Kundan
Business: Kundan EduHub
Email: eduhub776@gmail.com
Phone / WhatsApp: 9315269524
Address: Ramabandh Bus Stand, Aurangabad, Bihar – 824101, India

We will acknowledge your complaint within 48 hours and try to resolve it within 30 days.